Privacy Policy Last updated: March 28, 2026 SEIN ME LLC ("SEIN ME," "SEIN Installs," "we," "us," or "our") operates sein-me.com. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, estimator tools, booking system, live chat, or engage our installation services. Information We Collect When you use our website, estimator, custom quote form, live chat, or booking system, we may collect the following information: Your name, email address, and phone number when you use our estimator, submit a custom quote request, interact with our live chat, or book an appointment. Project details including service selections, add-ons, wall dimensions, and estimated pricing generated through our estimator tool. Photos and files you upload including space photos, blueprints, and inspiration images submitted through our custom quote form. Inspiration and product links you provide (Pinterest, Instagram, TikTok, Amazon, Wayfair, etc.) as part of a custom quote request. Location information (New Jersey or New York City service area) selected during the estimation process. Payment information processed securely through Stripe. We do not store your credit card details on our servers. Device and browser information collected automatically through cookies and similar technologies for website functionality and improvement. How We Use Your Information We use the information we collect to: Generate installation estimates and process your service selections through our estimator tool. Schedule, confirm, and manage your installation appointments. Contact you via phone, email, or SMS to confirm project details and coordinate installation logistics. Process deposit payments and manage billing for installation services. Send appointment reminders, booking confirmations, and post-installation follow-ups. Request feedback on completed installations to improve our services. Improve our website, estimator tool, and overall customer experience. SMS/Text Messaging Consent By submitting your phone number through our website, estimator, custom quote form, live chat, or booking system, you consent to receive SMS text messages from SEIN ME LLC. These messages may include: Appointment confirmations and booking details. Appointment reminders (24 hours before and morning of installation). Scheduling updates or changes to your installation. Post-installation follow-up and feedback requests. Responses to your inquiries or service questions. Message frequency varies based on your interactions and scheduled services. Message and data rates may apply depending on your mobile carrier and plan. You may opt out of SMS messages at any time by replying STOP to any message from us. After opting out, you will receive a one-time confirmation message and no further texts will be sent unless you re-subscribe. For help with SMS messaging, reply HELP to any message or contact us at [email protected] or 973-833-5511. Your consent to receive SMS messages is not a condition of purchasing our services. You may still book installations and receive services without opting into text messages. How We Share Your Information We do not sell or rent your personal information to third parties. We may share your information with the following trusted service providers solely to operate our business: GoHighLevel — CRM, booking platform, calendar management, and automated communications. Stripe — Secure payment processing for deposits and transactions. FormSubmit — Form submission handling for custom quote requests and file uploads. GoDaddy/Microsoft 365 — Email hosting and internal team communication. These providers are bound by their own privacy policies and data protection practices. SMS consent is not shared with third parties or affiliates for marketing purposes. Photo and File Uploads Photos, blueprints, and inspiration images you upload through our custom quote form or booking system are used solely to prepare for and execute your installation project. These files are stored securely and are not shared publicly or with any third parties outside of our installation team and the service providers listed above. Cookies and Tracking Our website uses cookies and localStorage to improve your browsing experience. Specifically: localStorage is used to save your estimator cart selections so they persist as you navigate between pages on our site. Cookies may be used by our booking platform (GoHighLevel) for session management and functionality. We do not use cookies for advertising or third-party tracking purposes. You can disable cookies in your browser settings at any time. Disabling cookies may affect the functionality of our estimator and booking tools. Data Retention We retain your personal information for as long as necessary to provide our services, fulfill legal obligations, and maintain business records. Contact and project information is retained in our CRM system to support ongoing customer relationships and service history. You may request deletion of your data at any time. Your Rights You have the right to: Access the personal information we hold about you. Request correction of inaccurate information. Request deletion of your personal information. Opt out of SMS/text message communications at any time by replying STOP. Opt out of email communications by clicking the unsubscribe link in any email. To exercise any of these rights, contact us at [email protected] or call 973-833-5511. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Contact Us If you have any questions about this Privacy Policy, please contact us: SEIN ME LLC Newark, NJ Phone: 973-833-5511 Email: [email protected] Website: sein-me.com Privacy Policy SEIN ME LLC collects personal information such as name, phone number, email address, and project details when users submit forms on our website. This information is used to provide services, send appointment confirmations, reminders, and service updates, and respond to customer inquiries. SMS Consent: By providing your phone number and checking the consent box, you agree to receive SMS messages from SEIN ME LLC. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchase. We do not sell, rent, or share personal information or SMS consent with third parties or affiliates for marketing purposes. Our website may use cookies or similar tracking technologies to improve user experience and functionality. We implement reasonable administrative, technical, and physical safeguards to protect your information. Users may request access, updates, or deletion of their personal information at any time. For questions, contact [email protected] or 973-833-5511.